Managing Performance

Performance management seems to be one of the hardest things for managers to do. Why? When staff is underperforming, it seems hard to provide feedback and get them to improve. When staff is performing well, it seems unnecessary.

Program Objectives

  • Understand what minimum performance standards are

  • Linking performance to organizational goals and objectives

  • Setting key performance indicators (KPIs)

  • Discussing performance objectives and KPIs

  • Giving feedback and coaching for improvement

  • Progressive discipline

  • Rewarding successes

Course Highlights

  • Determine what your minimum performance standards are

  • Review your organizational goals and objectives and create performance links to them

  • Creating and communicating key performance indicators (KPIs)

  • learn how to give feedback for both improvement and successes

  • Walk through a performance discipline process for your underperformers

  • Create a list of rewards for successful performance

  • Create an action plan to improve your performance appraisal skills upon return to the workplace

This module is offered for the following course levels:

Want to book this course for your group?

We’d be happy to sit down with you and build a custom course that fits your organization’s needs and values, using your branding and real-life examples of issues that your employees face. Contact us now.

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