Leading people requires more than just the technical acumen to do the job. Leaders must be visionary and inspire people to follow them to achieve goals. Leadership Essentials will explore the role of the responsibility of the leader. The course will show leaders how to drive culture by connecting to corporate strategy, vision and values.

Program Objectives

• Learn the difference between a leader and a manager

• Understand the skills leaders need to be successful

• Understand the roles and responsibilities of a leader

• Learn what culture is and how to drive it in your organization

• Focus on the vision and values of your organization

• Learn the strategy of your organization and how your strategic plan is executed

• Learn now to apply the Situational Leadership model to address motivation and ability

• Learn the Multipliers model to enable your staff to utilize their talents

Once you have hired that new employee – now what? Retaining new talent is one of the biggest issues employers face today – through the world! New employees, and even existing employees, need a plan for development within your organization that sets you apart from other employers. Creating a mutually agreed-upon development path, and then monitoring its execution will go a long way to keeping talent within your organization.

Program Objectives

• Understand development paths can be a significant benefit to your new and existing employees

• Learn how to build in elements of your corporate culture and strategy

• Learn how to create a development path that connects to the passion of your new employee, and allowing them to explore it

• Develop a model development plan for you to customize for your employees

• Create a plan for you to monitor the progress and provide feedback toward achieving individual development plans

Working hard is not the same as working smart. A great manager knows the difference between urgent and important and can quickly set priorities. Effective managers can then delegate to get tasks done, while at the same time developing their people!

Healthy and enduring managers know how to manage their stress levels over the short and long term.

Program Objectives

• Learn how to set priorities and manage your time appropriately

• Learn how to negotiate priorities with your superiors

• Learn when to delegate

• Overcome the delegation dilemma

• Learn how to delegate menial jobs and more challenging tasks

• Understand how stress can be both positive and negative

• Identify your stressors and your reactions to them

• Create coping techniques to deal with your stress

Virtual teams have been around for decades, but with a shift to work-from-home options, a Hybrid team is now the norm. Hybrid teams present communication challenges, culture and collaboration erosion, and just generally a more difficult task to drive results. Develop plan to build your skills to manage your hybrid team successfully.

Program Objectives

• Learn how to build information parity amongst your team

• Develop a plan to bring off-line communications on-line

• Understand generational differences with communication channels

• Understand how to set expectations and guidelines for your hybrid team

• Learn how to focus on performance, not presence

• Learn how to overcome proximity bias

• Learn meeting facilitation tips, and exploit your meeting technology to be inclusive of your hybrid team

• Learn how to create a team charter of inclusive norms

A successful leader is an adaptable leader who must meet be aware of the challenges of multi-generational teams. With a significant percentage of older generations nearing retirement, managers must manage the loss of talent while understanding the unique qualities of newer generations and how to best motivate and manage them.

Another focus for you as a leader is to establish a great team and keep them motivated to maintain the peak performance.

Program Objectives

• Understand the different generations and what influenced them

• Explore the challenges of generations working together with their styles based on authority, respect, loyalty, learning, feedback, work life and development.

• Understand what motivates people and what does not

• Learn the difference between intrinsic and extrinsic motivators

• Understand the value of rewards

• Learn how to motivate underperformers

• Explore motivation models and how they can be applied to your team environment

• Create strategies to work with each generation and motivate employees in your organization

Communications is the cornerstone of business – and it is also the biggest problem for most organizations. Learn the barriers to communication and how to overcome them.

Program Objectives

• Understand the Interpersonal Communications

• Investigate the impact of disrespectful communications in the current workplace

• Learn 7 skills of Active Listening every manager should know

• Understand nonverbal gestures and generational differences

• Learn and practice giving feedback and expressing your concerns effectively

• Learn and practice dealing with difficult conversations

Three of the most important management skills – coaching, feedback and performance management – are the basis of a great leader. Building a great team takes regular coaching sessions, honest feedback on a regular basis and ensuring everyone is on a solid performance management plan.

Program Objectives

• Understand and practice the skills of an effective coach

• Prepare for and run successful coaching meetings

• Learn how to give honest non-confrontational feedback

• Learn how to plan and conduct a performance management meeting

• Create action plans for your employees at work

How connected is staff managers to the financial workings of your organization? Do they understand how your organization makes money, and when it is made – where the money goes? And more importantly, do they know the impact they personally can have on the success, or challenges for your organization from a financial perspective?

This program is presented in a competitive, fast paced game format enabling teams to work together to learn concepts and develop strategies. Interspersed are specific exercises dealing with all areas of your operation. Participants will not only become familiar with finances of your organization, but they will also develop an action plan for how they will positively impact finances.

Program Objectives

• Understand basic financial terminology and read financial statements

• Learn to calculate and interpret common financial ratios and understand the steps to take to improve them

• Understand how your role in the organization impacts its finances

• Develop specific strategies to improve the financial position of the organization

Problem Solving and Emotional Intelligence are key skills. We will explore a model to solve complex problems, and an awareness of emotional intelligence to be used in all aspects of your leadership career.

Problem solving is a critical skill for a leader. Learn a 7-step model to help you, and your team, work through the challenges businesses face today.

Emotional Intelligence (EI) is not just another catchy phrase. Employers have found that it is more important for an employee to have a high EI than a high IQ. Explore what EI is and how you can boost yours.

Program Objectives

• What are the barriers to effective problem solving and decision making?

• Learn a 7-step model to solve any problem

• Learn to identify the difference between assumptions and facts in relation to problems

• Learn brainstorming techniques you can use to create alternative solutions

• Understand the basics of Emotional Intelligence

• Learn the science of the brain that drives behaviour under pressure

• Learn practical strategies to help manage ones’ self in different situations

• Develop an action plan to improve ones’ emotional intelligence