Coaching & Feedback

 Making a good team great takes superior coaching and feedback skills. The results of your effective coaching will advance the skills of your team members, everyone gaining from the experience.

Program Objectives

  • Making a good team great takes superior coaching and feedback skills. The results of your effective coaching will advance the skills of your team members, everyone gaining from the experience.

Course Highlights

  • Understand the difference between a Coach, Mentor and Counsellor

  • Advantages and disadvantages of Coaching

  • Understanding the role and responsibilities of a Coach

  • When you should, and should not, be a coach

  • Identify the Skills, Steps and Results of Coaching

  • Giving Effective Feedback

  • Learn and practice giving effective feedback

  • Using questions to create a non defensive environment

  • Preparing and running your Coaching Meeting

  • Coaching difficult employees

  • Understanding when coaching may not be the answer

  • Develop personal action plans for your coaching meetings back at work

This module is offered for the following course levels:

Want to book this course for your group?

We’d be happy to sit down with you and build a custom course that fits your organization’s needs and values, using your branding and real-life examples of issues that your employees face. Contact us now.

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Change - Managing it Effectively

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Conducting Performance Appraisals