Emotional Intelligence
Employers put a strong emphasis on technical skills, but why can technically brilliant people still fail at collaborating on teams and managing others? Emotional Intelligence is the ability to manage ones’ emotional brain to handle difficult situations.
Program Objectives
Understand the basics of Emotional Intelligence
Learn the science of the brain that drives behaviour under pressure
Learn practical strategies to help manage ones’ self in different situations
Develop an action plan to improve ones’ emotional intelligence
Course Highlights
Self assessment to determine your level of emotional intelligence and what areas you should concentrate on to improve it
Determine what your triggers are that lead to stressful situations, undue pressure, and emotional habits that derail your performance
Understand how to manage your emotions in stressful situations
Learn how to suspend judgment to engage others, and influence them
Recognizing emotional cues in others
Use coaching to build trust in others
Create an action plan to improve your skills to achieve a higher emotional intelligence
This module is offered for the following course levels:
Want to book this course for your group?
We’d be happy to sit down with you and build a custom course that fits your organization’s needs and values, using your branding and real-life examples of issues that your employees face. Contact us now.