Management Skills for New Supervisors & Managers

Moving from an Operational role to a Management role requires one to shift from thinking and acting operationally, to strategically. This intense program teaches the participant the theory behind management and provides practice with all of the concepts. Participants will develop personal action plans to enable them to put their learnings into place back on the job.

5-10 Day Program
Program Objectives
  • Understanding the role and responsibility of today’s managers
  • Learning the difference between management and leadership
  • Develop strategies to deal with the implementation of change
  • Practicing effective interpersonal communication techniques
  • Learn how to deal with difficult people and manage conflict
  • Learn how to maintain effective teams, use coaching and feedback and create a motivating environment
  • Learn how to delegate
  • Understand the importance of influence
Course Highlights
  • Roles and responsibilities of the new manager
  • Why organizations have changed
  • Leadership versus management
  • Managing change and developing a change strategy
  • Mastering interpersonal communication skills
  • Dealing with difficult people
  • Managing conflict
  • Establishing and maintain effective teams
  • Coaching and on-going feedback
  • Understanding motivation
  • Time management and effective delegation
  • Planning and conducting effective meetings
  • Influencing skills
  • Developing a personal action plan
This course is offered for:        


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Tags: management skills for new managers, management skills for supervisors, new manager training, supervisory training

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